Legal
Privacy Notice
Last updated 5 November 2026.
Who we are
Dreytons Housing Limited (Company No. 12366874, registered in England and Wales; registered office: Regency House, 33 Wood Street, Barnet, Hertfordshire EN5 4BE; ICO registration ZA544881) is the controller for housing, landlord, agent, portfolio, developer and local authority enquiries. Supported living enquiries relate to Dreytons TLC Limited (Company No. 15748989, same registered office), a separate company, which is responsible for those enquiries. Our operational correspondence address is The Print House, 18 Ashwin Street, London E8 3DL.
What we collect
Only what you enter in a form. Required and optional fields are identified on each form; an organisation name is required for partnership enquiries and optional for property submissions. Supported Living forms request property and organisation information, not resident names, health information or individual care needs; please do not include those details in messages or linked documents. We also record the date and time you confirmed you had read this notice. To limit spam, our website briefly stores a scrambled (one-way hashed) version of your internet address; we do not store it in readable form.
Why we use it and our lawful basis
We use your details to respond to your business or property enquiry, to assess properties or partnership opportunities you put to us, and to keep the website secure and free of spam. Our lawful basis is our legitimate interests in running and protecting our business and responding to enquiries sent to us. Where you ask us to take steps towards a lease or other contract with you, we also use your details to take those steps at your request before a contract is entered into. We do not use form details for marketing, the forms do not sign you up to any mailing list, and we do not make decisions about you by purely automated means. The confirmation checkbox on each form records that you have read this notice; it is not marketing consent.
Who we share it with
Housing enquiries for Dreytons Housing Limited and Supported Living property or provider partnership enquiries for Dreytons TLC Limited are emailed to the shared internal procurement team at procurement@dreytons.com. Each enquiry identifies the responsible company. The team reviews enquiries and may manually record them in our customer relationship system (Pipedrive) when following up; the website does not create CRM records automatically. Lovable provides our website hosting, database and the managed email service that sends the internal enquiry email (see lovable.dev/privacy). Cloudflare Turnstile checks that submissions come from a person; Cloudflare processes the check data under its own terms and also determines some uses of Turnstile data itself, such as improving the service (see cloudflare.com/turnstile-privacy-policy). These providers may process information outside the UK; where they do, their own privacy terms describe the arrangements they apply. We do not sell personal information.
How long we keep it
Technical spam-limit records are kept for around a day. Website submission receipts — which hold only a reference, the consent time and a one-way code, not your details — become eligible for deletion 90 days after the enquiry is completed and are removed by an automated daily cleanup; receipts for enquiries that could not be confirmed are kept longer so our team can review them manually. Enquiry emails and any manually created customer relationship records are kept for as long as needed to follow up your enquiry, conduct any negotiations and meet our legal obligations, and are reviewed regularly; records relating to an agreed lease or business arrangement are kept for the duration of that relationship and afterwards as required by law.
Cookies
This site does not use advertising or analytics cookies. Cloudflare Turnstile may set strictly necessary items to carry out its security check.
Your rights
Under UK data protection law you can ask to access, correct or erase your information, object to or restrict its use and, where applicable, ask for a copy in a portable format. You can also complain to the Information Commissioner's Office (ico.org.uk), though we would appreciate the chance to help first.
Contact
For privacy questions or requests, email info@dreytons.com or write to The Print House, 18 Ashwin Street, London E8 3DL, stating whether your enquiry relates to Dreytons Housing Limited or Dreytons TLC Limited.